Complete satisfaction or your money back
Dessine-moi un soulier main goal is to satisfy you and your feet, so even if your shoes are customised especially for you, you have the right to return them within 30 days of the purchase.
Be careful, you can only return unworn products!
If your shoes were too big: please try our half sole we sent along offered with the pair of shoes. If the sizing still is a problem, please email us: firstname.lastname@example.org, for a product exchange or a redirection to a local shoemaker, who’ll be able to resolve the issue.
If your shoes are too small, please email us on: email@example.com, for a product exchange.
If your creation wasn’t what you thought it would be please email us on: firstname.lastname@example.org and tell us what you don’t like. We’ll see if there are any possibilities to change the product, if not we can offer you a voucher or a full refund